Cookie Policy

Cookie Policy

Last updated: 09/07/2026

This Cookie Policy explains how Maison Drainage uses cookies and similar technologies when you browse our site.

1. What is a cookie?

A cookie is a small text file stored on your device (computer, tablet or smartphone) when you visit a website. It allows us to recognize your browser, remember certain information, and improve your browsing experience.

2. Which cookies do we use?

Our site may use the following categories of cookies:

Strictly necessary cookies

These cookies are essential for the proper functioning of the site. They allow us to:

  • ensure the security of the site;

  • remember your shopping cart;

  • log you into your account, if applicable;

  • finalize your orders.

These cookies do not require your consent.

Audience measurement cookies

With your consent, we may use cookies to analyze site traffic to improve its operation and user experience.

Personalization cookies

These cookies allow us to remember certain preferences, such as language or other browsing parameters.

Advertising cookies

With your consent, cookies may be used to display advertisements tailored to your interests and measure the effectiveness of our marketing campaigns.

3. Third-party cookies

Our site may use services offered by partners such as:

  • Shopify (store operation)

  • Google (Analytics, if activated)

  • Google Ads (if used)

  • Meta (Facebook and Instagram, if used)

  • TikTok (if used)

These services may place their own cookies in accordance with their privacy policies.

4. Managing your consent

When you first visit our site, a banner allows you to accept, refuse, or customize the use of non-essential cookies.

You can change your choice at any time via the consent manager available on our site.

You can also configure your browser to block or delete cookies. However, some features of the site may no longer function correctly.

5. Retention period

Cookies are retained for a limited period in accordance with applicable regulations. Their retention period varies depending on their purpose.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR), you can exercise your rights regarding your personal data by contacting us at:

Email: contact@maisondrainage.fr

For more information on the processing of your personal data, please consult our Privacy Policy.

7. Changes to this policy

We may update this Cookie Policy to reflect legal or technical developments or changes in the services used on our store. The most recent version is always available on this page.

Delivery

What are the delivery times?

Delivery times vary depending on your address and the chosen shipping method. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Delivery times are generally between 6 to 10 days for France, Italy, Germany and Spain. For other EU countries, delivery times are 8 to 15 days.
What are the shipping costs?

Shipping costs are automatically calculated at checkout based on the delivery address and selected shipping method.

The exact amount is displayed before you confirm your order. No surprises: you know the total cost before finalizing your purchase.
Can I modify or cancel my order?

If your order has not yet been prepared or shipped, please contact us as soon as possible. We will do our best to modify or cancel your order before it is sent.
What should I do if I haven't received my order?


If your parcel appears to be stuck or the estimated delivery time has passed, please contact our customer service with your order number. We will check the situation and assist you with the next steps.
Can I return a product?


Yes, you can request a return within 14 days of receiving your order, provided that the product is unused, in perfect condition, and in its original packaging.

Products

What are lymphatic drainage tools used for?


Our tools are designed to accompany body massages and promote a home wellness routine. They can help stimulate the skin, relax massaged areas, and improve feelings of lightness.
How to use drainage tools?


Use the tool on clean skin, ideally with an oil or cream to facilitate the massage. Perform gentle, regular, and always unforced movements, following the areas of the body you wish to massage.
Are the products suitable for all skin types?


Our tools are suitable for most skin types. However, avoid using them on irritated, injured, sensitive, or painful skin. If in doubt, consult a healthcare professional.
Do the products replace a professional treatment?


No, our products are designed for an at-home wellness routine. They do not replace medical advice, therapeutic care, or treatment provided by a professional.
How to clean tools?


After each use, wipe your tool with a soft, slightly damp cloth. Avoid soaking it in water to preserve the quality of the wood.